Atkinson & Kirby Delivery

Delivery Terms For Atkinson & Kirby Flooring

We cannot guarantee your specified delivery date, however once order is placed we will confirm the delivery date.

We only deliver to England, Mainland Scotland and Wales.

Delivery is two to three working days in Scotland, except special order items as these can take up to three to four weeks.

You can choose a certain week day that you would like delivery (Monday – Friday), this can be requested at the Checkout page under Additional Information.

We offer free delivery on Atkinson & Kirby for orders over £700 plus VAT to Mainland UK. If an Artic Wagon is not suitable for delivery, there will be an extra charge.

However there may an extra charge to remote areas of Mainland Scotland.

For orders under this value there will be a charge of £50 plus VAT.

Please note that orders with flooring and accessories may incur compound delivery charges, this is due to the accessories may be coming from another supplier.  Please email or call if you have any questions.

All Flooring deliveries are made to “kerbside” at the nearest access point to the delivery address for the delivery vehicle. It is assumed that the delivery address will be accessible by lorry. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width limit please inform us at the time of order. Deliveries will be made between 8.00 am and 6.00 pm.

If a courier arrives at your address and is unable to deliver on the arranged delivery date because you are not there you will be liable for the re-delivery charge of £110 exc Vat Minimum, depending on the size of your order.

Every effort is made to ensure that your goods are delivered in perfect condition. Please inspect your goods immediately on delivery, as no claims with regard to damaged items can be made after our driver has left the delivery address, unless signed for as damaged on delivery. Goods refused on delivery that are found to be undamaged on return to us will incur the return delivery charge where applicable. In the unlikely event that some of your goods are damaged we will collect and replace the product. Any claims must be made within 7 days of receipt of goods.

No liability can be accepted for costs caused by late deliveries or for any other reason. Therefore we advise against booking any trades for installations until goods have been received.

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