PRODUCT DESCRIPTION
Boen Andante 3 Strip Ash Live Natural Oil are made with a Boen X-Press click system, enabling easier and faster installation. Each 3 strip plank is square edged so has no bevels. The ash engineered flooring comes in fixed lengths which are 2200mm long, has a 3.5mm wear layer and a total thickness of 14mm. PLEASE ALLOW 2 -3 WEEKS FOR DELIVERY!
Manufacturer – Boen
SPECIFICATION
Species – Ash
Grade – Prime/Natural
Colour – Light Brown
Bevel – No Bevel
Finish – Live Natural Oil
Pack Size – 2.84m2
Thickness – 14mm
Wear Layer – 3.5mm
Width – 215mm
Length – 2200mm Long
Boen Andante 3 Strip Ash Live Natural Oil
Free Cleaning Kit With Orders Over £500 exc vat
Pack Size – 2.84m2
£32.40 per m2 Exc Vat
Delivery Terms For Boen Flooring
Delivery is up to 5 working days if stocked in the UK or 7 - 10 days if stocked on Europe, if no stock in Europe deliveries can take up to 5 weeks or more. Once the order is placed we will send you a Boen Site Delivery Form where you have to read and agree to Boen Failed Delivery terms (which they will charge £250 for failed deliveries) if it is suitable for large wagons, sign and email back. Boen hauliers will call you directly to book in a suitable delivery date that is convenient for you.
As Boen flooring is a special order product, you cannot return left over packs.
We Only Delivery To Mainland UK
We offer free delivery on all orders over £500 plus VAT to mainland UK.
For orders under this value there will be a charge of £50 plus VAT.
Please note that orders with flooring and accessories may incur compound delivery charges, this is due to the accessories may be coming from another supplier. Please email or call if you have any questions.
All Flooring deliveries are made to “kerbside” at the nearest access point to the delivery address for the delivery vehicle. It is assumed that the delivery address will be accessible by lorry. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width limit please inform us at the time of order. Deliveries will be made between 8.00 am and 6.00 pm.
If the Boen haulier arrives at your address and is unable to deliver on the arranged delivery date because you are not there you will be liable for the re-delivery charge of £250 exc Vat per pallet, depending on the size of your order.
Every effort is made to ensure that your goods are delivered in perfect condition. Please inspect your goods immediately on delivery, as no claims with regard to damaged items can be made after our driver has left the delivery address, unless signed for as damaged on delivery. Goods refused on delivery that are found to be undamaged on return to us will incur the return delivery charge where applicable and a restocking charge of 25%. In the unlikely event that some of your goods are damaged we will collect and replace the product. Any claims must be made within 7 days of receipt of goods.
No liability can be accepted for costs caused by late deliveries or for any other reason. Therefore we advise against booking trades for installations until goods have been received.
Returns Policy
Under the Consumer Contract Regulations the Customer has the right to return Goods within fourteen days of the Goods being received without giving a reason. Goods returned must be in a saleable ‘as new’ condition and returned in their original packaging. Shrink-wrapped and factory packaged Goods must be returned unopened. In the unlikely event that you wish to return your flooring, all returns are subject to a 25% re-stocking charge and the customer must pay transport costs of the goods back to the supplier from which they came. We buy direct from the manufacturers who ship on our behalf, we are an Internet Only Business and do not hold any stock or have our own warehouse. Therefore this is the reason the 25% re-stocking charge applies as this is what we get charged from our suppliers. Part orders cannot be returned.
The Customer must arrange transportation and pay all costs involved in transporting the Goods back to the warehouse from which they came. Please note Boen flooring comes from Lithuania and you would be charged Boen costs involved in returning the product. The Goods must be insured whilst in transit for the full value of their cost price. Goods received damaged after return will not receive a refund from the Company. Returns made under this provision must be agreed in writing or by email by both parties before the Goods are returned.
This provision is not applicable to ‘special order’ or bespoke items. The Company will not refund the costs of delivery and labour etc. that the Company incurs in supplying the Goods. The refund will be made to the credit or debit card that was originally used to complete the transaction.
Goods supplied incorrectly entirely through the Company’s fault will be re-supplied at no cost to the Customer.
Return Instructions
If you need to return an item, please email sales@woodflooringsupplies.co.uk with your order number in the title.