Having rung round a number of suppliers WoodFlooringSupplies were definitely my first choice - Kerry was very knowledgeable about what I would need and Mark dealt with my order straight away. Having arranged my delivery, I then had to delay it - NO PROBLEM- I then had to add some additional items, again - NO PROBLEM. I was also informed on the morning when my delivery was coming. All this and they were the best price too!! We have already recommended them to friends.
REPLY TO EMAILS UNTIL 10PM
FAMILY RUN BUSINESS
I was not sure whether the Oak nose trim on the site would be suitable for my stairs. I contacted Mark via live chat and he said he would send me a sample, which arrived the next day. Was just what I wanted and when I ordered I got to select delivery day. Plus in the morning I got a text with a two hour delivery time slot.After delivery got two texts to confirm that my order was all OK. The Oak Nose trim and the Oak threshold strips were of excellent quality. When live chat was not available emails were answered within the hour. It is a long time since I have experienced such excellent customer service so I just had to write a review.
I had a very good experience with Woodflooringsupplies, Mark answered all my emails promptly and there was no hard sale. He gave me a very good price on the engineered wood floor I chose and he went the extra mile to make sure it was going to be delivered on time for the day I booked my fitter. Highly recommended.
Very satisfied with the price and the services. Wood Flooring Supplies were very flexible when there was an issue with the delivery but the WoodFlooringSupplies solved it immediately and found a quick solution for me. I will go with them again! 😉
Great to deal with. I found this company super helpful, friendly and good value. They were really knowledgeable and took the time to walk me through the options, highly recommended.
We bought Boen wood flooring through WoodFlooringSupplies, and were advised at every step of the way - from initial advice, ordering samples and selecting the flooring, to scheduling deliveries and checking that the items arrived. It was a pleasure to deal with Mark and Kerry, as they were very responsive and proactive. We felt the price was competitive as well. We would unreservedly recommend this company.
I've ordered a few things online recently, I have to say that the service from WoodFlooringSupplies was the best of them all, and they were all pretty good. Kerry was excellent, going the extra mile to ensure that I had ordered the right thing, then making sure I got a new order through as quickly as possible and that I knew what the delivery window was. Absolutely first class! And the price of my flooring was the best that I could find anywhere. I would even pay a little extra next time because I trust the service completely. Thanks Kerry!
Excellent customer experience from start to finish with WoodFlooringSupplies. Great product at a v competitive price. Mark & Kerry kept me informed of delivery via email & my flooring arrived as arranged & without any problem. Highly recommended!
Outstanding ServiceThank you for the outstanding service. In my view, communication is key when it comes to Customer Service and you have nothing to improve on - all is spot on!The floor is lovely and exactly what we wanted. You have a one big happy customer as a result of this transaction - thanks a million!
Thank YouFirst of all I would like to thank you. Your help was greatly appreciated, and the free sample service was very speedy.The delivery was also very quick, next day.The driver called about 45 minutes prior to delivery.Once more thanks for your help, out of hours email service is second to none..
Great customer experience. Easy to order, updated throughout - even on a weekend evening! Product delivered right on time in perfect condition. Outstanding customer service from start to finish. Would definitely recommend
Engineered European Oak
Brushed & Oiled Engineered Wood Flooring
Herringbone Vinyl Flooring
Who Are We
Wood Flooring Supplies Ltd is a family owned Internet Only company business based in Lancashire UK, we offer a superb one to one professional service on all orders placed and with all deliveries made. Emails and text messages are also sent keeping you informed throughout the order. Due to dealing direct with the largest flooring suppliers, we can pass on the lowest prices and discounts directly onto our customers. We also offer a fast sample and delivery service throughout Mainland UK. Wood Flooring Supplies provides excellent customer service to all our consumers and emails are replied up to 10pm each day.
Engineered flooring is made basically from three layers, a solid wood top layer ranging from 1mm to 6mm in thickness, which is glued to thin pieces of plywood what run in different directions, this makes for a much more stable wood compared to solid wood. Engineered flooring come in two different ways of fitting the floor planks together, first it comes in tongue and groove edges which can be secret nailed to a wooden sub-floor or can be glued down if laying onto a concrete base, secondly Engineered floors come with an easy to fit click together system that can be installed as a floating floor, making installation easier. Engineered Wood Flooring comes in a wide selection of wood species, the most common is oak, but you can buy other species, for example walnut, maple, ash, beech, maple, cherry, hickory and exotic species.
Solid Wood Flooring
Solid Wood Flooring have become much more fashionable in recent years, being the premium choice of floors, having solid oak floors in your house increases the value of your home. Nothing beats the solid feel of a real wood flooring. If laid correctly hardwood flooring can last a lifetime, due to the thickness it can be re-sand many times, so it still has the amazing look from the day you bought it.
Vinyl Flooring can look very realistic, imitating wood flooring or stone with the added advantage of being very water resistant and easy to clean. A very popular vinyl flooring is the click together version, this makes it extremely quick to install as there is no need for glue so can be walked on straight after installation. Vinyl Flooring is a favoured choice for installations in kitchens and bathrooms, great if you have young children or pets. Also is affordable and ideal for busy homes.
Laminate Flooring has transformed the flooring industry in recent years, making it hard to distinguish from real wood flooring, with the surface texture imitating each type of wood flooring and the resistance to light and heat. There has never been a better time to choose Laminate flooring.
Here at Wood Flooring Supplies we have all flooring accessories to complete your flooring job, from wood mouldings to aftercare products. If you do not see what you are looking for then please get in touch and we will do our best to source it for you.